I have been struggling with problems with my last few orders. If this continues I will prevent buying from massive basket. At the least have some shame to provide by the due date when you have currently obtained the payment
Changes in weights are charged to our wallets and afterwards later in orders are included to the cart. Today After i ordered in 2 orders there was adjustment of 2 rs Just about every and just one was for your product they mis-sent and after that refunded.
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Watch dialogue · bigbasket @bigbasket_com 9h Replying to @anuradhakurup Quite sorry for this working experience. We'll undoubtedly ahead your feedback for the respective crew.
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See conversation · bigbasket @bigbasket_com 7h Replying to @kapilwajapey We regret the inconvenience brought on. Could you make sure you assist us using your order quantity? We'll do our best to assist you.
Animesh Anand Deliberately attempting to idiot clients. I put purchase two days back again along with the supply dude contacted me only once to substantiate my tackle. He was simply a Modern society clear of me and he said he couldn’t come across my tackle and still left for another site devoid of even informing me. Then i contacted buyer care and so they told he can't appear now so rescheduled my purchase to following day early morning slot and i been given confirmation message that I'd personally get my grocery in morning slot. Subsequent working day i waited overall day but no call no term from them, infact i attempted to Get in touch with them Nonetheless they no reaction and then later on final night time by some means connect with matured to buyer treatment and so they said they misplaced order so would swap and purchase and have it delivered upcoming day night slot !
It receives tiring sometimes to check anything. When they occur on time, they will not have card device, should they do each, they're going to convey expired items and many others. So clearly there is absolutely no regularity and sincerity in meeting purchaser needs. Their customer treatment is largely non existent with no centralised Management and accountability. So eventually, lot of focus seekers spoiling the initiative which could have revolutionised grocery searching.
View dialogue · bigbasket @bigbasket_com 7h Replying to @TanuuKunal We are quite unhappy to listen to this. This is certainly not the sort of practical experience we would want you to obtain.